Cargo Freight Forwarding 101 – What to Expect from a Good Freight Forwarder

The Indian cargo freight forwarding clientele is an extremely diverse palette. A wide array of requirements need to be met. And the only way that can be arranged is by bringing in personalised solutions. Leading companies like Robinsons global logistics have worked on making their services more integrated, compliant and transparent over the years. As a company that is also agile and competent, Robinsons Cargo and Logistics and some other leading companies have optimized freight forwarding in Mumbai.
Why Should You Trust Robinsons with Cargo Freight Forwarding?
Experience
Cargo freight forwarding is a rather complex tangle and experience plays a huge role in helping the supply chain be as error-free as can be. From routing lines,customs and even warehousing, there is a bunch that needs to be taken care of and Robinsons shipping with more than 60 years of experience in the field does it perfectly.
In fact even during the direst of emergencies like port shutdowns or strikes, an experienced freight forwarder like ours knows how to handle the situation best.
Reliable Networking
Networking comes with experience and a reliable global network comes in handy on multiple occasions. Most importantly they ensure that shipments arrive smoothly and timely. With an extensive network like the one Robinsons has built, the customers don’t need to worry about any hiccups in the process.
Plethora of Services
It is important that your chosen cargo freight forwarding company has experience with ocean freight, air freight and even rail and road for domestic purposes. Robinsons caters to businesses requiring international shipping and domestic port to port shipping both.
Excellent Customer Service
Response time, solutions addressing your custom issues and accountability are some of the key qualities you should look for in your freight forwarder.
Understand that lower prices might be attractive but if the company doesn’t care enough to address the exact issues you have, their approach isn’t one you can rely on.
Robinsons have worked their entire cargo freight forwarding team to perfection and top-notch customer service is something they excel in.
Multiple Networking Contracts
Logistical bumps in your supply chain are very undesired yet unfortunately, quite common. There could be a space availability or a last-minute delay or anything for that matter and that is when the alternative contracts come into play. Never forget to check your freight forwarder’s alternate contract and if they don’t have one, it’s time for you to switch to someone more reliable.
Insurance
Cargo insurance is something you should never compromise on especially if you’re shipping expensive goods internationally. A major mistake many companies make while cargo freight forwarding is not investing in proper insurance. Check the insurance company used by your provider and what they cover. Robinsons’ insurance handles damages in case of theft, loss or damages sustained during travel.
Broker Bonds
Financial solvency is an important concept in cargo freight forwarding. Freight Forwarders are required to obtain a broker bond in order to function. It is always a good idea to look into that while you weigh your options. There are surety agencies which inspect the company for financial solvency before issuing a broker bond. Make sure you’re aware of these details before you choose your forwarder.

Conclusion
Robinsons Cargo and Logistics, Mumbai has worked in cargo freight forwarding for more than 60 years and have operated in 110 countries across the world. Their experience matches their competence and the highest quality services they provide.




